The Support Platform

Our website address is, (“Platform”).

Personal Information

Platform collects personal information to register and maintain your account, including:

  • First Name and Last Name
  • Email
  • Address
  • Phone
  • Credit Card Number, Expiration Date and CVV

Platform will use your email, phone and address to contact your regarding your account. The Support Platform and e3Business, LLC do not engage in SMS marketing. Your phone number will only be used to contact you in follow up to your request. You can reply to any such text with “STOP” to discontinue any future attempts to contact you. Should The Support Platform or e3Business, LLC engage in SMS marketing in the future, you will receive an SMS text to opt-in to receiving marketing texts.

Payment information is passed to our payment gateway to process your payment. The last four digits of your credit card number and expiration date are retained by our site to use for reference and to notify you if your credit card will expire before the next recurring payment. Platform practice support site administrators and practice administrators can see and edit personal information.

Platform will not sell or provide your personal information to third parties.

We believe that the software we use to maintain the Platform site is free of spyware or malicious code that would compromise your personal information. We will contact you if we become aware that the software we use compromises your personal information.

Data and Data Use

In addition to your personal information, we collect data including:

  • The email address and emails of those who communicate with us via email.
  • Aggregate information regarding page visits and duration.
  • Cookies to store users’ preferences, customize page content based on users’ browser type or allow third party software to function.
  • Login data to ensure that user login information has not been compromised or shared in violation of the terms of service.
  • Other data required by third party software.
  • Visitor comments may be checked through an automated spam detection service.

Right to Access

Upon request, Platform will provide registered users with access to all information maintained about them. Users can access this information by emailing Platform will correct any inaccurate information maintained.

Upon request, Platform will delete your account, including all personal information not necessary for Platform to maintain accurate business records.

Privacy Policy Revisions

Platform reserves the right to amend, revise or modify this Privacy Policy at any time in any manner, with revisions posted on this page.


Platform does not allow users to leave comments. If users are allowed to comment on the site, Platform will collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


Platform does not allow users to upload images. If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Content from other websites

Content on this site may include links to content from other websites or embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These other websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content. Other websites are not addressed by this privacy policy, Platform’s Terms of Use or Platform’s Terms of Service.

Contact for Questions